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It has been a long time since I have experienced excellent customer service. I mean - exceptional customer service. It is hard not to generalized but I was truly beginning to think that 'exceptional customer service' was a lost art; that companies had lost their service mojo. And then - along comes Victoria's Secrets. Now before you wonder what I have to do with Victoria's Secrets, I must quickly point out that it is my daughter that has shared this story with me and which I now pass on to you.

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Hi Sue, thanks for your comment. Sorry to take away your excuses ;) But I know that you always have plenty of valuable information to share.

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o offense, but if there's a facebook like button, it'll be much easier for me to share.


You mean I don't have to pay for expert adivce like this anymore?!

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